IBM A To Z (updated 07 May 2006)  home | timeline | recent | popular | e-reports | userati | books | about  Sort By: Date Popular   Title Apr 2006     Mastering Ajax, Part 5: Manipulate the DOM Apr 2006     The cranky user: Have you tried to reboot your computer? Mar 2006     Online Game Technology Mar 2006     Introduction to Syndication, (RSS) Really Simple Syndication Mar 2006     Search Engine Optimization basics, Part 4: Improve search marketing for large sites Mar 2006     Wikis, blogs and other community tools in the enterprise Mar 2006     Crossing borders: Continuations, Web development, and Java programming Mar 2006     Search engine optimization basics, Part 3: Get your Web pages into search indexes Mar 2006     Mastering Ajax, Part 4: Exploiting DOM for Web response Mar 2006     The cranky user: Usability off the beaten path Mar 2006     Search engine optimization basics, Part 2: SEO keyword and infrastructure strategies Feb 2006     Search engine optimization basics, Part 1: Improve your standing in search engines Feb 2006     Mastering Ajax, Part 3: Advanced requests and responses in Ajax Jan 2006     The future of HTML, Part 2: XHTML 2.0 Jan 2006     Managing XML data: Tag URIs Jan 2006     Quality busters: Single technology solutions Dec 2005     XML Matters: The Web ain't just for 2D any more Dec 2005     The future of HTML, Part 1: WHATWG Dec 2005     The cranky user: Ho ho hum online retailers Dec 2005  *  1 IBM Systems Journal: Service-Oriented Architecture Nov 2005     Retrofit your Web pages for wireless compatibility Nov 2005     IBM and the Future of Shopping Nov 2005     Introducing New Technology in the Workplace Nov 2005     Inside Social Network Analysis Nov 2005     Working Together Inside an Emailbox Nov 2005     The cranky user: Take off the training wheels Oct 2005     The future of the Web is Semantic Oct 2005     When Life Depends on Clear Instructions Oct 2005     The cranky user: Watchen das blinkenlichten Sep 2005     IBM and the Future of the Home Sep 2005     Build quick, slick Web sites - Design fast-loading, responsive Web pages with XHTML Sep 2005     XML in Firefox 1.5, Part 1: Overview of XML features Sep 2005  *  5 IBM Systems Journal: Accessibility Sep 2005     Don't Strategize, Empathize Sep 2005     IBM and the Future of Driving Sep 2005     The cranky user: But does it come in purple? Aug 2005     The cranky user: Oh, the pixel pickle Jul 2005     My not-so-invisible enemy Jun 2005  *  3 IBM Systems Journal: Open Source Software Jun 2005     Fast-track your Web apps with Ruby on Rails Jun 2005     IBM's Global Services Usability Engineering Practice: An Introduction Jun 2005     The cranky user: Ergonomics, Part 2: Ergonomic devices May 2005     Baby Names, Visualization, and Social Data Analysis May 2005     Patterns of Media Use in an Activity-Centric Collaborative Environment May 2005     Shared Landmarks in Complex Coordination Environments May 2005     Multiple Paradigms in Affective Computing May 2005     The cranky user: Ergonomics, Part 1: The science of not hurting the user Apr 2005     An interview with Andrew Imparato, President and CEO, American Association of People with Disabilities Apr 2005     The cranky user: Bad design can be so taxing Mar 2005     IBM Rational Unified Process delivers a powerful, practical and flexible software development methodology Mar 2005  *  3 Implementing a learning management system globally: An innovative change management approach Mar 2005  *  9 The cranky user: Baby duck syndrome Feb 2005     IBM User Experience Research group puts the dot on the "I" Feb 2005     The cranky user: Performance anxiety Jan 2005     Weaving a Social Fabric into Existing Software Jan 2005     Reinventing Team Spaces for a Collaborative Development Environment Jan 2005     On the drawbacks of the overcompensatory user interface Dec 2004     Defeat the no match found scenario Dec 2004     Studying Cooperation and Conflict between Authors with history flow Visualizations Dec 2004     User Interface Design Compromise: Taking the Good with the Bad Dec 2004     Enterprising Individuals: An Investigation into Fostering Professional Ties within Large Organizations Dec 2004     A Need-Based Collaboration Classification Framework Nov 2004     A tale of two notations: a comparative evaluation of UML and matrices as representations for validating domain knowledge Sep 2004  *  3 Challenges and opportunities in mobile games Sep 2004  *  1 Lessons from the ReMail Prototypes Sep 2004     Glossary extraction and utilization in the information search and delivery system for IBM Technical Support Sep 2004     Market Intelligence Portal: An entity-based system for managing market intelligence Sep 2004     Summarizing technical support documents for search: Expert and user studies Sep 2004     The Four-Domain Architecture: An approach to support enterprise architecture design Sep 2004  *  1 The role of ontologies in autonomic computing systems Sep 2004     Towards the next generation of enterprise search technology Sep 2004     Chat Spaces Sep 2004  *  1 Flash Forums and ForumReader: Navigating a New Kind of Large-Scale Online Discussion Sep 2004     How a Good Software Practice Thwarts Collaboration - The Multiple Roles of APIs in Software Development Sep 2004     Introducing Collaboration into an Application Development Environment Sep 2004     Retrofitting Collaboration into UIs with Aspects Sep 2004     Sometimes You Need to See through Walls - A Field Study of Application Programming Interfaces Sep 2004  *  2 Approaches to managing application configuration Sep 2004     The cranky user: Upgrades, downgrades, and the update treadmill Aug 2004     A conceptual Framework to Manage e-Loyalty in Business-to-Consumer e-Commerce Aug 2004     The cranky user: Crash Aug 2004     The importance of non-functional and operational requirements Aug 2004     Practical Approaches to Improving the Usability of Product Messages and Online Documentation: Two Case Studies Aug 2004  *  5 Introducing the Reflexive User Interface Builder Aug 2004     Acitivity Graphs of the Microstructure of Complex Work Aug 2004     Diverse Strategies for Interruption Management in Complex Office Activities Jul 2004  *  46 aDesigner Tool : Checking Accessibility and Usability Jul 2004     The cranky user: Policy, scourge of the people Jun 2004  *  2 The BlueSpace wall display project Jun 2004     The cranky user: All I want is a quick, easy install, Part 2 May 2004  *  2 The cranky user: All I want is a quick, easy install Apr 2004  *  1 How to Make a Semantic Web Browser Apr 2004     Mixed signals on the high-tech highway Apr 2004     Readness - A Design Exploration of Personal Document Management in Historical and Collaborative Context Apr 2004     Story Lifecycle in a Product Development Organization Mar 2004  *  5 The cranky user: Businesses behaving badly Feb 2004  *  4 Utility Computing Feb 2004  *  1 Create rich client apps with the DOM Feb 2004  *  1 The cranky user: You don't exist. Go away. Feb 2004     Hundred Days in an Activity-Centric Collaboration Environment based on Shared Objects Jan 2004  *  1 The cranky user: Anthills into mountains Jan 2004     Principles and Architecture for a Conversational Agent Dec 2003  *  1 Ease-of-use or marketing-driven sabotage Dec 2003  *  1 Smart Surveillance: Applications, Technologies and Implications (pdf) Nov 2003  *  5 Discover what's missing in today's documentation efforts, and why it's gone Nov 2003  *  2 Building ease of use into the IBM user experience (.pdf) Nov 2003     Scenarios in Practice Oct 2003  *  3 Audio-Visual Automatic Speech Recognition: An Overview (pdf) Sep 2003     Identifying and Understanding Dates and Times in Email Sep 2003     Supporting Activity-centric Collaboration Through Peer-to-Peer Shared Objects Sep 2003     Multi-team Facilitation of Very Large-scale Distributed Meetings Sep 2003  *  1 Tips on how to get some use out of that rotten system Sep 2003  *  2 Strike a balance: Users expertise on interface design Sep 2003  *  1 A Mobile User Interface for Threading, Marking, and Previewing Email Aug 2003     Managing the Mobile Inbox with MoMail Aug 2003  *  1 Communication Trends and the On-Demand Organization Aug 2003  *  1 Designing Visualizations of Social Activity: Six Claims Jul 2003  *  1 Face Cataloger: Multi-Scale Imaging for Relating Identity to Location Jul 2003     Making Multimedia Meeting Records More Meaningful Jul 2003  *  1 Strategies for handling customer feedback Jul 2003     Social Translucence: Using Minimalist Visualizations of Social Activity to Support Collective Interaction Jun 2003  *  2 Designing Web apps? Don't commit without client input Jun 2003  *  2 And in this corner: Copy protection versus usability May 2003  *  1 What ever happened to professional ethics? Apr 2003     Collecting and Validating Stories from and with End-Users Apr 2003     Conversation Thumbnails for Large-Scale Discussions Apr 2003     Identity Disclosure and the Creation of Social Capital Apr 2003  *  7 Grady Booch looks at software development's past, present, and future Apr 2003     The cranky user recants Mar 2003  *  1 Real World Real-time Automatic Recognition of Facial Expressions Mar 2003  *  1 Automatic Detecting Neutral Face for face Authentication Mar 2003  *  1 Usability testing on phone systems applies to Web sites Mar 2003     Autonomic User Interfaces Feb 2003  *  1 Experience remote usability testing, Part 2 Jan 2003  *  3 Experience remote usability testing, Part 1 Dec 2002     Comparative Study of Coarse Head Pose Estimation Nov 2002     Stimulating Social Engagement in a Community Network Nov 2002  *  1 Demystifying Extreme Programming: Thinking differently Oct 2002  *  1 Could you repeat that? Usability and repetition Oct 2002  *  7 How to conduct a Web site competitive analysis Oct 2002     Usability and natural language Sep 2002     The design of everyday things Sep 2002  *  3 Creating Java2D composites for rollover effects Sep 2002  *  1 Electronic publishing, usability, and a free lunch Aug 2002  *  2 Macro viruses: Usability vs. security Aug 2002     I'd be overwhelmed, but it's just one more thing to do: Availability and interruption in research management Jul 2002     Aqua: The untold story Jul 2002  *  3 Progress indication Jul 2002  *  8 Information architecture concepts Jul 2002  *  1 Design as a Minority Discipline in a Software Company Jun 2002  *  8 Game developers annihilate their productivity software counterparts in the usability arena Jun 2002  *  2 Usability for component-based portals Jun 2002  *  8 Using Web widgets wisely, Part 1 Jun 2002     Social Translucence: Designing Social Infrastructures that Make Collective Activity Visible Jun 2002     Tracking with Probabilistic Appearance Models May 2002     Web content usability May 2002     A trivial application shows the importance of considering a range of browser types Apr 2002     The blind leading the blind Apr 2002  *  17 Web Service Experience Language Version 2 Apr 2002  *  1 What Kind of Work is HCI Work? Apr 2002  *  8 Apple's new user interface doesn't hold water Apr 2002     ReMail: A Reinvented Email Prototype Mar 2002     How the Use of IBM Lotus Sametime Changes Over Time Mar 2002  *  1 UCD for different project types, part 2 Mar 2002  *  2 Arc Diagrams: Visualizing Structure in Strings Mar 2002  *  1 Collaborating Within - not Through - Email: Users Reinvent a Familiar Technology Mar 2002  *  5 UCD for different project types, part 1 Mar 2002     Facilitating Emerging Collaboration through Light-weight Information Sharing Feb 2002     CoPlace Define: A Service-Based View of Online Places Feb 2002  *  2 Keep users informed with meaningful error messages Feb 2002  *  3 Understanding the Individual, Community and Organizational Benefits of Work-Based Communities Feb 2002  *  1 What Makes a Representative User Representative? Jan 2002     Maturation of Instant Messaging: Savings, Behaviors, Social Networks, and Beliefs Jan 2002  *  10 Web Services for Remote Portals Jan 2002     Computer-Supported Communities of Practice Jan 2002  *  4 More Web-based wizard tips and tricks Jan 2002     Community of Engagement vs. Community of Reference Jan 2002     Working XML: Compiling Xpaths Jan 2002     Exploiting E-mail Structure to Improve Summarization Jan 2002  *  4 Understanding the Benefits and Costs of Communities of Practice Jan 2002     Wearable wireless devices Dec 2001  *  1 Building a custom layout manager Dec 2001     Loops: Designing a Web-Based Environment for Persistent, Semi-Structured Conversation Dec 2001     3D Head Tracking Using Motion Adaptive Texture-Mapping Dec 2001     Loops: A Blended Synchrony, Socially Translucent Conversation Environment for the Web Dec 2001     Appearance Models for Occlusion Handling Dec 2001  *  2 The Dynamics of Social Interaction in a Geography-based Online Community Nov 2001     Bucking the system with Ted Nelson Nov 2001     Health care Web sites that could use a thorough exam Nov 2001     Empowering users with launchpads Nov 2001     Paper prototyping Oct 2001  *  4 Constraining users with modal dialogs Oct 2001     Email Visualizations to Aid Communications Sep 2001  *  1 Designing a Palm user interface: Part 2 Sep 2001  *  4 Webmasters ignore user complaints at their peril Sep 2001  *  2 Designing a Palm user interface, Part 1 Sep 2001  *  4 Fifteen dos and don'ts for designing wizards Sep 2001     Fly on the Wall Sep 2001  *  4 The Principle of Least Astonishment Sep 2001  *  1 Knowledge Communities: Online Environments for Supporting Knowledge Management and its Social Context Aug 2001  *  1 Sherlock users, Ur 0wn3d! Aug 2001  *  1 The gentoo.org redesign, Part 4 Aug 2001     Design Issues for Social Proxies Aug 2001     Participatory Design: The Third Space in HCI Aug 2001     The Auction Social Proxy: Portraying Social Activity in Online Auctions Aug 2001  *  4 The Knowledge Management Puzzle: Human and Social Factors in Knowledge Management Aug 2001     World Jam: Supporting Talk Among 50,000+ Jul 2001  *  2 Preparing your Web site for machine translation Jul 2001     Creating online polls Jul 2001     The gentoo.org redesign, Part 3 Jun 2001     Brevity versus usability Jun 2001  *  3 Making URLs accessible Jun 2001     Seven tricks that Web users don't know Jun 2001  *  1 Reducing the user interface Jun 2001     Mind your FAQs: Part 1 Jun 2001     The Design of the 'Babble' Timeline: A Social Proxy for Visualizing Group Activity over Time May 2001     Instant back buttons May 2001  *  2 The gentoo.org redesign, Part 2: A site reborn May 2001     Ten Web writing tips to gain your Web visitors' trust May 2001     The myths of Section 508 accessibility May 2001  *  4 Social Construction of Knowledge and Authority in Business Communities and Organizations May 2001     Don't lose track of the importance of textual content on your Web site Apr 2001  *  2 Attribute Explorer: A dynamic query mechanism Apr 2001     Respecting user privacy, Part 3 Apr 2001     Respecting user privacy, Part 2 Apr 2001     Respecting user privacy, Part 1 Apr 2001  *  4 The usability world according to Tog Apr 2001     Earning user trust through a clear, effective privacy policy Mar 2001  *  3 A site reborn: The gentoo.org redesign Mar 2001     Layered Participatory Analysis: New Developments in the CARD Technique Mar 2001  *  2 Curbing JavaScript dependency Mar 2001  *  13 Debunking the myths of UI design Mar 2001  *  11 How not to make your site accessible Feb 2001  *  1 Design as a Minority Discipline in a Software Company: Understanding a Community of Practice Jan 2001  *  5 Introduction to XML messaging Dec 2000     Using controls in forms Nov 2000     Making Web sites available to users with disabilities Nov 2000     The Carlisle Community Center: Designing for Social Capital in a Small Town Oct 2000  *  5 It's a matter of style ? GUI versus the Web Oct 2000  *  3 The iceberg analogy of usability Oct 2000     The Carlisle Community Center Sep 2000     Bifrost Inbox Organizer: Giving users control over the inbox Aug 2000     Just-In-Time Design in a Fast-Paced Product Group Jul 2000  *  2 Coming to the Crossroads of Knowledge, Learning, and Technology: Integrating Knowledge Management and Workplace Learning Jun 2000  *  2 New Workplace Learning Technologies: Activities and Exemplars Jun 2000     Social Translucence: An Approach to Designing Systems that Mesh with Social Processes May 2000  *  4 Designing Learning: Cognitive Science Principles for the Innovative Organization Apr 2000     Designing to Support Adversarial Collaboration Mar 2000     Storyboarding for Design: An Overview of the Process Feb 2000     Beyond Scenarios: The Role of Storytelling in CSCW Design Jan 2000     Building Spoken Language Collaborative Interface Agents Sep 1999     A Collaborative Assistant for Email Sep 1999     The Adoption and Use of Babble: A Field Study of Chat in the Workplace Aug 1999     Pagers, Pilots, and Prairie Dog: Awareness via Handheld Devices Jul 1999  *  1 Catalogue of Scenario-Based Methods and Methodologies Jun 1999     Giving people what they want: How to involve users in site design Jun 1999     Separating content and visuals for rapid results Jun 1999  *  1 Socially Translucent Systems: Social Proxies, Persistent Conversation, and the Design of "Babble" Jun 1999     Translation in HCI: Toward a Research Agenda May 1999  *  1 Community Space: Toward Flexible Support for Voluntary Knowledge Communities Apr 1999     Presence and Instant Messaging via HTTP/1.1: A Coordination Perspective Mar 1999     Awareness, Planning and Joint Attention in Collaborative Writing: From Fieldwork to Design Feb 1999     The Expertise Browser: How to Leverage Distributed Organizational Knowledge Dec 1998  *  1 Babble: Supporting Conversation in the Workplace          Books about Usability | Information Architecture | Information Visualisation | Technology History This site is a labour of love built by Chris McEvoy

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