Gerry McGovern A to Z (updated 07 May 2006)  home | timeline | recent | popular | e-reports | userati | books | about  Sort By: Date Popular   Title Nov 2004  *  4 Secrets of great web headings and summaries Feb 1998     100 million customer myth Apr 2005     11 search engine optimization tips May 2000  *  3 13 things to know about broadband Sep 1999  *  1 19 degrees of separation Dec 1997  *  1 1997 and all that Feb 1998     40 days of rain Dec 2001  *  1 A day in the life of an information worker Jul 1997     A million acres Oct 2000  *  1 A new economy lie May 2003  *  1 A parable about a knowledge worker called George Nov 1999  *  1 A science for knowledge development Nov 2004  *  7 Achieving greater simplicity involves managing increasing complexity Nov 1998     Ad banners are signposts Feb 2001  *  1 Age of the information literate May 1999     Alex Ferguson Sep 1998  *  1 Alternative communities Aug 1997     An American Internet? Sep 1996  *  1 Apples and pears Sep 2001  *  1 Are online communities working? May 2003  *  1 Are you in control of your website? Apr 2004  *  10 Are you publishing too much on your website? Apr 2000  *  1 Artificial common sense Jan 2000  *  1 As open as a trap Jul 1998     At the circus Dec 2003  *  5 Avoid Santa Claus approach to content management Dec 2000     Back to basics Sep 1999  *  1 Be a heretic May 2004  *  4 Be a web editor, not administrator Feb 1999  *  1 Being yourself Aug 2004  *  22 Blogs and blogging: advantages and disadvantages Apr 2001  *  2 Boring is beautiful in Web design Mar 1999  *  2 Brand robbery Mar 2001  *  2 Branding for dummies Aug 2001  *  2 Broken links and poor information architecture design Jun 2000     Broomsticks and joy sticks Nov 1996     Building a house Feb 2003  *  5 Building successful brands on the Web Feb 1999  *  1 Cash registers May 2001     Cheap disk space has its downsides May 1999  *  1 Children are children Nov 1997  *  2 Children of the revolution Sep 2003     Choose your words carefully on the Web Dec 1998  *  1 Christmas 1998 Jun 1998     Citizen and state Nov 1997  *  2 Climbing Mount Everest Jul 2000  *  1 Clutter versus clicking in Web design Apr 2006     Collective intelligence: is your website tapping it? Jan 1997     Coming of age May 1998     Common ground Sep 1999  *  2 Common language Nov 2000  *  2 Common standards Oct 1998  *  1 Commonplace Internet Oct 1997     Communication is power Apr 1998     Communities and commerce Jan 1998     Consumer computers Jul 2000     Content is expensive Jun 2001     Content is not a technology issue Jun 2003  *  2 Content management: critical skill of modern manager May 2004  *  5 Content management: design for rule, not exception Nov 2003  *  9 Content management: web publishing needs real discipline Jul 2001     Content: Time saved versus spent trade-off Feb 1999     Cost cutting our own throats Oct 1998     Country hackers May 2001     Creating content collaboratively Sep 2005     Crisis management: your website can help Feb 2006     Customer focus: First rule of scientific content management Jun 1999     Customer service Feb 2000     Cyber vigilantes Apr 2000     Daddy Jul 2002  *  5 Demystifying content management Apr 2002  *  2 Design for stupid people Mar 1998  *  1 Digital age democracy Jun 1998  *  1 Digital age history Sep 1996  *  2 Digital farmers Jun 1998     Digital pollution Jan 1998  *  1 Digitally unstable Oct 1996  *  1 Dinosaurs and rabbits Feb 2004  *  2 Do you have a smiling face on your website? Dec 2002     Do you know how much your content costs? Jan 2005     Do you make the most common mistake in content management? Nov 2004  *  7 Do you manage a website or a warehouse? Feb 2001  *  2 Don't believe what you read Apr 2002  *  1 Don't call people users Mar 2004  *  4 Don't make these mistakes when buying content management software Mar 2003  *  2 Drawbacks of real-time information Nov 1999  *  1 Dreams Oct 2000  *  1 Editorial issues Oct 2004  *  3 E-Government: No website is better than a bad one Jul 1996     Email: first citizen of the Internet Nov 2001     Email: too much of a good thing? Mar 2000  *  1 Emotional technology Mar 1997  *  1 Endangered resources Mar 2003  *  1 Enhancing the credibility of your web content Feb 1998     Everyone is a publisher myth Apr 2002  *  2 Examples of cool web design Mar 1997  *  1 Fast Sep 2001  *  2 Fast downloading, information rich websites Apr 2003  *  4 Fast-downloading websites are still important Dec 1999     Faster, cheaper, worse Sep 1999  *  1 Feast or famine? Nov 2005     Find out what your customers really need from your website Mar 1998  *  3 First name terms May 1998     Flying and walking Jun 1999     Fooling with fate Sep 1997  *  2 Forced to be free Mar 2000     Free music Apr 2000  *  2 Freedom of information Jul 2001     From long boom to long gloom Oct 2000  *  2 Generating content Jan 1998     Genes, bits and bytes Apr 2001  *  1 Get feedback! Mar 2005  *  1 Get linked to get found in search engines: Part 2 Feb 2001  *  1 Get ready to pay for content Jan 2006     Get smart about how you manage your content Jul 2001     Get your facts correct Mar 2000  *  1 Getting personal Jul 2004  *  5 Getting senior management engaged in the Web Nov 1999     Global xenophobia Jul 2000     Good news and bad news Oct 2005     Graphic design plays a minor role on the Web Jul 2005     Have you got too many websites? Mar 2006     Heart surgery for dummies Jul 1996     Height of cities Sep 1996     Home alone Oct 2001  *  2 How free content has damaged the content industry Dec 2005     How Google manages its homepage Dec 2002  *  4 How important is the look 'n' feel of your website? Apr 1997     How much do you want to pay today? Apr 2004  *  5 How much human support does your website need? Nov 2002  *  1 How to demonstrate your intranet delivers value Mar 2004  *  6 How to design for the tunnel reader Jun 2004  *  4 How to get great content from people Mar 2004  *  5 How to make links work for your website Mar 2004  *  4 How to tell people what else you do on your website Apr 1997     How true is the word? Apr 2002  *  5 How you can design for the scan reader Apr 1997     Human diversity Oct 2005     Hurricane Katrina and the Dot Com Bubble Feb 1999  *  1 I trust you Jul 1998  *  1 If Jun 2004  *  5 If you're on the Web, you're in sales Dec 1996     If you've got it, flaunt it Nov 2001  *  1 Improving how search works Oct 1999     In praise of age Dec 2000  *  2 In praise of simplicity Oct 2005     In praise of web experts Dec 2001  *  58 Information architecture versus graphic design Sep 2002  *  2 Information architecture: a workshop approach to classification design Sep 2002  *  2 Information architecture: carrying out a classification situation analysis Sep 2002  *  4 Information architecture: learning how to classify Sep 2002  *  5 Information architecture: using card sorting for web classification design Oct 2003  *  4 Information architecture: webpage mental maps emerge Aug 1996  *  1 Information grooves Jul 1999  *  1 Information nobodies Oct 2000  *  2 Information overload - the sequel Oct 2002  *  4 Information overload: it's time to take your time Aug 2002  *  3 Information overload: learning to take your time Jul 2002     Information overload: too much information, too little time Aug 2002  *  1 Information overload: you need to get organized Nov 1996     Information soil Sep 2002  *  3 Information technology: Trojan Horse of information overload Apr 1997     Intelligent agents and government Aug 2000     Internet content is invaluable Aug 2000     Internet content isn't profitable Aug 1996  *  2 Internet life-support failure Nov 2004  *  2 Internet marketing motto: be useful Aug 1996  *  1 Internet redundancy Feb 1998  *  1 Internet shopping Apr 1998  *  1 Internet stocks Jun 1997  *  1 Interrupting the flow Nov 2002  *  3 Intranet communication versus traditional communication Nov 2002  *  6 Intranet return on investment case studies Mar 2005  *  8 Intranets: strategy first, usability second Feb 2005  *  4 Is communications up to running intranet? Aug 2001  *  2 Is speed God or the devil? Feb 2005     Is this you? (Reader persona design: an example) Mar 2002  *  5 Is your content being read? Feb 2003  *  4 Is your content credible and trustworthy? Jan 2003  *  1 Is your website convenient? Feb 2005     IT is from Mars; web content is from Venus Jun 2002  *  4 Iterative design can be lazy design Apr 2005     It's the content, stupid: search engine optimization Jun 2004  *  3 It's time to get serious about metadata Jun 2002  *  4 J R R Tolkien was an information architect Mar 2000  *  1 Japan: Mirror of our future? Aug 1997     John the website Aug 2005  *  5 Key benefits of a single intranet or public website Feb 2005     Key steps in creating your reader persona Oct 1999  *  1 Knowledge development Nov 2001  *  3 Knowledge management is about desire Sep 2004  *  12 Knowledge management: Are you too busy to think? Feb 2002  *  4 Knowledge management: can information be counterproductive? Feb 2002  *  3 Knowledge management: encouraging knowledge sharing May 2002  *  3 Knowledge management: from lifelong employment to lifelong learning Dec 2003  *  1 Knowledge management: maximizing input, minimizing output Feb 2002  *  2 Knowledge management: money and ego Aug 1999     Knowledge marketing Jul 2001  *  1 Lack of trust on the Internet Jul 1996     Land of imaginations Sep 1998     Landing in the gutter Sep 2000  *  1 Laying out Web content May 2004  *  5 Learn how to implement an effective web style guide Sep 2004  *  5 Less is more for government websites Sep 2004  *  5 Less is more for university websites Sep 1997     Letter from Valentia Nov 1997  *  2 Level playing fields May 2000     Little brothers Dec 1996     Local Ireland Nov 1999     Losing money Nov 2000  *  2 Machine error May 2005     Make sure your intranet is well perceived by staff Jul 1999     Making things possible Jun 1996     Massively parallel societies Mar 2001  *  1 Measuring knowledge capital Nov 2002  *  5 Measuring the value of your content Jul 2003  *  3 Measuring your web content management processes Apr 1999     Melissa and monoculture Jun 2003  *  8 Metadata is essential web writing skill Jun 2003  *  4 Metadata is essential web writing skill: Part 2 Mar 2004  *  6 Metadata: seven tips for writing better keywords Aug 2005     Metrics make the case for quality content Sep 1996  *  1 Microscope and Kennedy Jun 1997  *  2 Middlepeople Jul 1997  *  1 Mike Tyson and dinosaurs Jan 1999  *  1 Millennium time Jun 1999     Milosevic and Clinton Dec 1996     Multi-cultural Internet Mar 1999     National stereotypes Sep 2000  *  1 Navigating a website Dec 1996     New thinking, old thinking Nov 2005     Nino Doll: great web design and a great cause Dec 2004  *  3 No news this week: only publish what is useful Aug 1997     No representation without taxation Feb 2003  *  2 No silver bullet for web content Dec 1996     Nollaig shona Aug 1996  *  1 Nomads, squatters and settlers Aug 2004  *  32 Not everyone is worth supporting Jan 1999     Nua Internet Surveys Apr 2005     Number one skill for managing a website Oct 1997     One-to-robot Mar 1998  *  4 Open language Nov 1998     Outsourcing: Involuntary suicide Jun 2000  *  1 Over-promising, under-delivering Dec 1997  *  1 Ownership May 1999     Owning the future Sep 1998     Packaging Dec 1998  *  2 Patriotism Oct 1998  *  1 Patterns Nov 1997  *  2 Paying for attention Jan 2000  *  1 Performance-related pay Aug 1998  *  1 Physical space and cyberspace Jan 1997     Political correctness Jun 1999     Power to the children Nov 1998     Predications for 1999 Jan 2000  *  1 Predictions for 2000 Jan 2001  *  1 Predictions for 2001 Dec 2001  *  4 Predictions for 2002 Jan 2003  *  4 Predictions for 2003 Feb 2004  *  4 Press releases are awful web content May 1999  *  2 Privacy partnerships Jul 2000     Problems with WAP Jul 1996  *  2 Product with plot Oct 2000  *  3 Promoting content Jul 2005     Prove the value of your content with numbers Sep 2005     Proving to senior management your website delivers value May 2005     Publish the website you can manage Jun 2004  *  4 Quality metadata makes for successful web content Aug 2003  *  3 Quality publishing is about saying no Aug 2005     Quality, not quantity: delivering value from web content Dec 2005     Raising the perceived value of your website Feb 1997     Realists, optimists and rock 'n' rollers Jul 2005     Recall ability: Web content versus print content Jul 1999     Recording May 1997  *  1 Recording our life Oct 2004     Renewing my driving license online in 50 tortuous steps Oct 2004  *  6 Renewing my driving license online: a Kafkaesque experience: Part 2 Sep 2000     Rewarding knowledge workers Nov 2005     Ryanair success has strong web lessons Jan 2006     Scientific Content Management May 2006     Search engine optimization: beyond search keywords Mar 2005  *  14 Search optimization, not search engine optimization Jul 1997  *  1 Searching Jun 1997  *  1 Selfish world? Jan 2003  *  3 Self-service requires people to deliver full benefit Jul 2003  *  12 Seven deadly sins of web writing Mar 2003  *  1 Seven headaches of the website manager Sep 1997     Sharing Oct 1997  *  1 Shoppers Oct 2003  *  4 Should you centralize or decentralize your publishing? Aug 2005     Simplicity is hard work Nov 1996  *  1 Size still matters Nov 1999     So small, it's useless Apr 1999     Socializing children Oct 1996  *  1 Societies need censorship May 2003  *  2 Spam is tip of iceberg of information overload Dec 1998  *  1 Staff build (and destroy) brands Jul 2003  *  2 Start measuring the cost and value of your content Apr 2000  *  1 Suburban, sub-rural, sub-city Jul 2004  *  2 Support is where brands are won and lost Jun 2003  *  1 Take full responsibility for your web content Apr 2006     Tapping the collective intelligence: Word 2003 command poll Feb 2003  *  1 Technology can make you fat Dec 2004  *  4 Technology not answer to every problem Jul 2002  *  1 The benefits of a content management system May 2000  *  1 The bread and butter Internet May 1998     The caring economy Sep 1998     The clueless society Jun 2001  *  1 The conservative Internet Jun 1997  *  1 The conservative radical Mar 1998  *  1 The cost of relationships Oct 2001  *  3 The create once publish everywhere myth Jan 1999     The curse of Netscape Nov 2003  *  11 The dangers of publishing your website in another language Mar 1999  *  1 The end of innocence Aug 2003  *  2 The evolution of large websites Apr 1999     The fall and rise of online shopping malls Mar 1997  *  1 The false democracy Mar 1999     The family Jun 2000  *  1 The fiercest competitor of all Jan 2000  *  2 The formal and the informal Jan 2001  *  2 The fundamentals of quality search: part 1 Jan 2001  *  3 The fundamentals of quality search: part 2 Mar 1999  *  1 The future is old Jun 1998     The genius of Joyce Apr 1998  *  1 The global company? Jul 1997     The great connector Oct 1998  *  1 The great divide Jan 1999  *  1 The great email floods Jun 1998     The great technology swindle Jun 2002     The high cost of content management Jan 2003  *  2 The high cost of running a website Mar 2003  *  7 The hippie period of the Web is over May 1997  *  1 The information mile Sep 2001     The information society is alive and well Jun 2000     The information virus Jul 2001  *  1 The Internet drives plagiarism Jul 1996     The Internet enables the message Feb 1997     The Internet is alive Feb 1997     The Internet is not our tea maker Nov 1998     The Internet is the company Mar 1997  *  1 The Internet: sofa or stage? Mar 1997  *  1 The Internet's hidden costs Nov 2003  *  5 The intranet gets serious: Part 1 Dec 2003  *  4 The intranet gets serious: Part 3: publish what you can manage Dec 2003  *  3 The intranet gets serious: Part 4: if you can't measure it, you can't manage it Jul 1999     The Kennedys Nov 1998     The libertarian paradox Jul 2002  *  2 The lifecycle of intranets Oct 1999     The limits of convergence Jan 1997     The long term Aug 1999  *  1 The male in crisis Jun 1997     The matter of cyberspace Oct 1996  *  1 The most precious resource is time Mar 2002  *  1 The myth of interactivity on the Internet Aug 1998     The myth of the individual Feb 2000     The nature of the Internet Oct 2001  *  3 The need for editors on the Web Jan 2002  *  3 The need for simple English on the Web Nov 2000     The networks Dec 2000     The new economy grows old Dec 1997  *  1 The new toy industry May 1997  *  1 The next link Oct 1996  *  1 The old Web Jan 1998     The online community myth Dec 1999     The PC ceiling Aug 1999     The people directory Oct 1999     The perfect product Nov 1996  *  2 The power of repetition Dec 1999     The revolution inside Aug 1998     The right to copy Apr 2004  *  2 The secret of managing a successful website Feb 2000     The secrets of Yahoo Jul 1998     The silent majority May 2002     The skills you need to manage your website Oct 2001  *  3 The technology productivity paradox Jun 2001  *  1 The text revolution Apr 2004  *  1 The three core principles of great web design Mar 2006     The trouble with personalization Mar 2006     The true cost of content Jun 2005     The two fundamental skills of web writing May 2000     The ungovernable Internet May 1999     The Web and TV Mar 2001  *  2 The Web for dummies Jul 2004  *  3 The Web: Inside the bubble was a revolution Jun 2001  *  1 The Web's credibility problem Feb 2000     The widening divide Mar 1998  *  1 The Year 2001 problem Oct 1997     Things worth paying for May 1998  *  1 Think network Jan 2002  *  5 Think twice before re-designing your website Dec 2002  *  3 Thinking should come before communication May 2002  *  3 Time for communications to take charge of your website Jul 1998     Tipping on the Internet Sep 2000     Titanic, Concorde, Kursk, Firestone Aug 1999     To link or not to link? Jan 2005     Top 10 New Thinking in 2004 Oct 2002  *  3 Treat your content as an asset Sep 1997  *  2 True costs of Internet access Sep 1996  *  1 Truly human games Jun 2005     Turning knowledge into power Aug 1998  *  2 Two sides of communities Dec 1997  *  1 Two sides of the Internet Sep 1997  *  1 Under our noses Oct 2005     University websites come of age Jan 2000  *  2 Unsexy and unstoppable Jul 2004  *  5 Usability and listening to customers have limits Nov 2005     Usability doesn't have to be ugly Apr 2003  *  3 Usability is good management May 1997  *  1 Virtual press releases Aug 2001  *  1 Waiting for broadband Jul 2005     Web branding is more than skin deep Nov 2001  *  4 Web classification is essential Jan 2005     Web content is a hidden asset May 2004  *  7 Web content management a process, not a project Dec 2004  *  1 Web content management comes of age in 2004 Oct 2004  *  7 Web content management depends on trust May 2005     Web content management is not data management Jan 2004  *  5 Web content management predictions for 2004 May 2004  *  2 Web content management: a lot of great progress Jan 2005     Web content management: Top 10 predictions for 2005 Jan 2002  *  1 Web design basics Jan 2004  *  15 Web design: never let an ad agency near your website Apr 2005     Web editors have a great future Sep 2005     Web manager: you can't serve everybody Apr 2001  *  1 Web navigation design principles, part 1: Reader-designed, fast download, with multiple paths Apr 2001     Web navigation design principles, part 2: Let the reader know where they are, where they’ve been and where they’re going Apr 2001  *  1 Web navigation design principles, part 3: Provide context, and be consistent May 2001     Web navigation design principles, part 4: Follow Web convention May 2001  *  1 Web navigation design principles, part 5: Support the reader, never mislead them Apr 2006     Web navigation is about moving forward Mar 2002  *  3 Web navigation: traffic light, not neon light design Sep 2003     Web offers new opportunities for communications manager Jun 2003  *  3 Web team roles and responsibilities are changing Sep 2004  *  4 Web writing: How to judge a good website from a bad one Sep 2001  *  2 Website content: the need to specialize Feb 2006     Websites are self-service not organization-service Mar 2006     Websites reflect true face of an organization Sep 2003  *  5 Websites require flexible not fixed design Aug 2004  *  7 Websites: easy to start, hard to manage Sep 2003  *  6 Websites: think the way your customers think May 2000  *  1 What do you want? Apr 1998     What is a website? Mar 2001  *  1 What is design? Aug 1998     What is information? Feb 2004  *  7 What makes a great website? Dec 2001  *  3 What the broadband meltdown tells us Jul 2003  *  2 Whats important to measure on your website? Apr 2002  *  3 When ecommerce beats commerce Feb 1997     Where is home? Feb 2001  *  1 Who's spending your time? Mar 2003  *  12 Why content management software hasn't worked Feb 2004  *  4 Why Google is such a great brand Oct 2005     Why is corporate communications seen as fluffy? Jun 2005     Why it matters to focus on your reader Oct 2001  *  4 Why metadata is important Apr 2003  *  5 Why organizations think of web content like they think of invoices Oct 2003  *  9 Why personalisation hasnt worked May 2002  *  2 Why someone should be in charge of your website Jan 2001  *  2 Why the Web was invented Jan 2002  *  3 Why we type Sep 2005     Why web managers are leaders Feb 2005     Why web managers need to get out on the road Nov 2000  *  1 Why XML is important Jul 2002  *  2 Why your website requires a publishing schedule Apr 1999  *  1 Wisdom apprentices Aug 2000     Women thrive on the Internet Jan 2004  *  12 Words come before looks in web design Oct 2002  *  1 Words make your website a success Apr 2003  *  6 Writing for the Web: Part 1 May 2003  *  5 Writing for the Web: Part 2 Aug 1997     Yards and metres Feb 2002     You are what you type Oct 2003     You need a five-year plan for your website Jan 1997     You win, I win Sep 2003  *  2 Your website is for your customer, not for you Apr 2006     Your website is for your most important customers May 2005     Your website needs a call to action Oct 2002  *  4 Your website needs a subscription strategy Jun 2002  *  2 Your website should encourage people to act Mar 2002  *  1 Your website should have an opinion          Books about Usability | Information Architecture | Information Visualisation | Technology History This site is a labour of love built by Chris McEvoy

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