Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | about this site Drop Everything You're Doing (01 Oct 1998) Article URL: http://mitpress.mit.edu/books/NORVH/chapter1.html Read 44 more articles from Don Norman sorted by date, popularity, or title. Next Article: Field Trials: Trials and Tribulations of a Field Visit This site is a labour of love built by Chris McEvoy