Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | about this site The Web in 2001: Paying Customers (24 Dec 2000) Article URL: http://www.useit.com/alertbox/20001224.html Read 328 more articles from Jakob Nielsen sorted by date, popularity, or title. Next Article: Designing Need-Based AI for Virtual Gorillas This site is a labour of love built by Chris McEvoy