Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | about this site Poor Code Quality Contaminates Users Conceptual Models (28 Oct 2001) Article URL: http://www.useit.com/alertbox/20011028.html Read 328 more articles from Jakob Nielsen sorted by date, popularity, or title. Next Article: How to make sure the customer comes first This site is a labour of love built by Chris McEvoy