Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | about this site Designing for Real People: Additional Lessons for Web Design from Mall and Retail Design (29 Sep 2002) Article URL: http://www.boxesandarrows.com/archives/designing_for_real_people_additional_lessons_for_web_design_from_mall_and_retail_design.php Read 174 more articles from Boxes and Arrows sorted by date, popularity, or title. Next Article: Seamful ubiquity: Beyond seamless integration (.pdf) This site is a labour of love built by Chris McEvoy