Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | about this site Giving people what they want: How to involve users in site design (05 Jun 1999) Article URL: http://www-106.ibm.com/developerworks/library/design-by-feedback/expectations.html?dwzone=usability Read 173 more articles from IBM sorted by date, popularity, or title. Next Article: Separating content and visuals for rapid results This site is a labour of love built by Chris McEvoy