Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | about this site Top five frustrations experienced by Web shoppers (18 Mar 2002) Article URL: http://www.evolt.org/article/Top_five_frustrations_experienced_by_Web_shoppers/4090/22516/index.html Read 83 more articles from evolt sorted by date, popularity, or title. Next Article: What's in a Name? Or, What Exactly Do We Call Ourselves? This site is a labour of love built by Chris McEvoy