Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | about this site Intranet Usability: The Trillion-Dollar Question (11 Nov 2002) Article URL: http://useit.com/alertbox/20021111.html Read 328 more articles from Jakob Nielsen sorted by date, popularity, or title. Next Article: Introducing Interaction Design This site is a labour of love built by Chris McEvoy