Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | about this site Fightin' Words (25 Feb 2002) Article URL: http://www.stickyminds.com/sitewide.asp?Function=DETAILSIDX&ObjectId=3233 Read 170 more articles from Sticky Minds sorted by date, popularity, or title. Next Article: Knowledge management: can information be counterproductive? This site is a labour of love built by Chris McEvoy