Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | about this site Real vs. Perceived Problems (04 Oct 2001) Article URL: http://www.taskz.com/ucd_real_vs_perceived_indepth.php Read 21 more articles from TaskZ sorted by date, popularity, or title. Next Article: What's been successful in B2C This site is a labour of love built by Chris McEvoy