Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | about this site 100 million customer myth (02 Feb 1998) Article URL: http://www.gerrymcgovern.com/nt/1998/nt_1998_02_02_customers_100m.htm Read 397 more articles from Gerry McGovern sorted by date, popularity, or title. Next Article: Bimanual Manipulation in a Curve Editing Task This site is a labour of love built by Chris McEvoy