Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | about this site The Internet's hidden costs (17 Mar 1997) Article URL: http://www.gerrymcgovern.com/nt/1997/nt_1997_03_17_hidden_costs.htm Read 397 more articles from Gerry McGovern sorted by date, popularity, or title. Next Article: Be succinct: how to write for the Web This site is a labour of love built by Chris McEvoy