Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | about this site Talking About the Elements of User Experience (18 Feb 2003) Article URL: http://webword.com/interviews/jjg.html Read 189 more articles from WebWord sorted by date, popularity, or title. Next Article: Wharton Report on Customer Relationship Management This site is a labour of love built by Chris McEvoy