Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | about this site Usability: essential hints and tips from the customer (01 Aug 2001) Article URL: http://www.bcs-hci.org.uk/interfaces/interfaces48.pdf Read 157 more articles from British Computer Society sorted by date, popularity, or title. Next Article: VA Site Offers Alternate Route This site is a labour of love built by Chris McEvoy