Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | about this site Are You Lying to Your Customers? (16 Jun 2003) Article URL: http://www.stickyminds.com/sitewide.asp?Function=DETAILSIDX&ObjectId=6516 Read 170 more articles from Sticky Minds sorted by date, popularity, or title. Next Article: Diversity is Power for Specialized Sites This site is a labour of love built by Chris McEvoy