Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | about this site Recognition of Emotions in Interactive Voice Response Systems (14 Jul 2003) Article URL: http://www.hpl.hp.com/techreports/2003/HPL-2003-136.html Read 87 more articles from HP Labs sorted by date, popularity, or title. Next Article: Search engine personalization: An exploratory study This site is a labour of love built by Chris McEvoy