Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | about this site Ten Best Intranets of 2003 (13 Oct 2003) This year's winning intranet designs emphasized workflow support, self-service content management, and offloading tasks from email to collaboration tools. On average, companies spent three years between redesigns, and one year on the redesign itself. Article URL: http://www.useit.com/alertbox/20031013.html Read 328 more articles from Jakob Nielsen sorted by date, popularity, or title. Next Article: The Semantic Web, today This site is a labour of love built by Chris McEvoy