A Learning Experience for the Geographically Dispersed (12 Feb 2004)
Possibly the most important yet difficult aspect of moderating is creating a sense of community online. The moderators worked at creating a friendly atmosphere that would set the tone and establish trust in several ways. As part of the general information for the conference, information was posted on privacy and etiquette. Moderators used the home page feature in Blackboard to introduce themselves. The moderators encouraged participants to create home pages, too, and supplied participants with introductory questions for possible content.
Blackboard allows the uploading of URLs and photos and participants were encouraged to post their favorite URL and a picture of themselves. The home pages were a place where people could do "virtual networking" and contact people with whom they had similar interests. Twenty-nine percent of the participants created home pages.
Article URL: http://www.asis.org/Bulletin/Dec-03/virtual.html
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