IM Here: Public instant messaging on large, shared displays for workgroup interactions (.pdf) (12 Feb 2004)
Public displays and IM both have many affordances that make them valuable for facilitating workgroup interactions. IM Here, as influenced by our study of LDGA adoption, demonstrates how the combination of the two technologies yields a tool that benefits workgroups by supplementing current channels for informal communication.
Article URL: http://www.cc.gatech.edu/fce/ecl/publications/p547-huang.pdf
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