Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | about this site Published 'Word of Mouth:' Referable, Consumer-Generated Information on the Internet (01 Apr 2002) Article URL: http://elab.vanderbilt.edu/elib/paperdetails.cfm?PaperID=193 Read 39 more articles from eLab sorted by date, popularity, or title. Next Article: ReMail: A Reinvented Email Prototype This site is a labour of love built by Chris McEvoy