The problems with training (and what to do about it) (27 Feb 2004)

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The problems with training (and what to do about it) (27 Feb 2004)
For a few years I worked with Vanessa Longacre planning training sessions and educational events at Microsoft. We covered topics such as project management, leadership, design and usability, and used every training format, from large 500 person events, to lectures, to small group workshops, to anything else we could think of. We learned tons of stuff along the way and being teacherly in spirit, we’d like to share some of that with you. Please note: this essay is more about larger training sessions than about how to actually teach something. That may come in the next essay.

Article URL: http://www.uiweb.com/issues/issue29.htm

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