Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | about this site Principles and Architecture for a Conversational Agent (01 Jan 2004) Article URL: http://domino.research.ibm.com/cambridge/research.nsf/2b4f81291401771785256976004a8d13/fe4feafdd56b6a8a85256e28006e1984?OpenDocument Read 173 more articles from IBM sorted by date, popularity, or title. Next Article: Steve Jobs, Apple, and the Limits of Innovation This site is a labour of love built by Chris McEvoy