Contribute to a new ISO (21 Apr 2004)

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Contribute to a new ISO (21 Apr 2004)
The forthcoming international standard ISO/CD 20282 'Ease of operation of everyday products' aims to develop requirements and recommendations for the design and evaluation of consumer products and 'walk-up-and-use' products. As part of this, the ISO team is developing a test method which specifies measures of the ease of operation of public 'walk-up-and-use' products when used by the general public for the first time. It provides a consistent measure of how successful a product is in enabling users to achieve the main goals of the product during first time use, and is likely to be of interest to developers and consumer organizations.

Article URL: http://www.upassoc.org/upa_publications/upa_voice/volumes/2004/April/ISOcontribute.html

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