How to Really Make a Revolution (01 Apr 2004)

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How to Really Make a Revolution (01 Apr 2004)
What's worse, with all that information, the Net hasn't improved consumption in the ways we need most. In a study that compared patients' ratings of health care in five English-speaking countries, the United States ranked last or second-to-last in patient safety, patient-centeredness, efficiency, effectiveness, and equity. Patients say doctors don't listen, aren't accessible, and don't give enough time. The Internet has filled the information gap, with 80% of Internet users doing health searches, but it has done little to transform the delivery of health care.

Article URL: http://www.fastcompany.com/magazine/81/szuboff.html

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