Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | about this site If It's Urgent, Ignore It (01 Apr 2004) Smart organizations ignore the urgent. Smart organizations understand that important issues are the ones to deal with. If you focus on the important stuff, the urgent will take care of itself. Article URL: http://www.fastcompany.com/magazine/81/sgodin.html Read 23 more articles from Fast Company sorted by date, popularity, or title. Next Article: Office Handbook: Chapter 8 Email This site is a labour of love built by Chris McEvoy