Hold The Phone (01 Mar 2004)

Usability Views Article Details

Hold The Phone (01 Mar 2004)
The device, usually clipped to a nurse's scrubs, is physical evidence of a quiet revolution that's changing the way workers use the telephone. That revolution is Internet telephony, sometimes called "voice over Internet protocol" (VOIP) technology, and it's taking hold in such places as hospitals, Wall Street brokerages, law firms, even National Basketball Association franchises. Just as the Internet revolution made it more efficient and less expensive to ship gigabytes of data from one place to another, Internet telephony is making talk even cheaper. It's also turning the staid, underappreciated telephone into a more powerful and flexible device.

Article URL: http://www.fastcompany.com/magazine/80/telephony.html

Read 23 more articles from Fast Company sorted by date, popularity, or title.

Next Article: Metadata: seven tips for writing better keywords

This site is a labour of love built by Chris McEvoy