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The Inmates are Running the Asylum (Excerpt from the new 2nd Edition Foreword) (16 May 2004)
Programmers are not given sufficient time, clear enough direction, or adequate designs to enable them to succeed. These three things are the responsibility of business executives, and they fail to deliver them for preventable reasons, not because they are stupid or evil. They are simply not armed with adequate tools for solving the complex and unique problems that confront them in the information age. Now here I am sounding like I'm slamming people again, only this time businesspeople are in my sights instead of programmers. Once again, to solve the problem one must deconstruct it. I'm questing after solutions, not scapegoats.
Article URL: http://www.cooper.com/content/insights/newsletters/2004_issue02/Inmates_Foreword_excerpt.asp

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