Learning to let go (19 May 2004)

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Learning to let go (19 May 2004)
For years we have been misusing the web - it is not a print canvas on steroids, and it is not a film reel either. It is a vast, complex system of connected computers, and each of them has a different user with different abilities and different technology.

Realising this makes it rather easy for us to rationalise the following:

We cannot control the experience of the user. We can try, but we can never be sure.

This makes it rather awkward to sell products and services for the web - no-one likes to admit that what you offer might not work.

Article URL: http://www.evolt.org/article/Learning_to_let_go/4090/60322/index.html

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