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The Big Heap of Laundry Theory (19 Apr 2004)
I think you could take the "knowledge management as laundry management" metaphor a step further. Is your big heap sorted by color, wash temperature, and the person who needs it next? Are your folded PJs accomodating of a PJ end-user who is fickle in tastes and doesn't always like the dinosaur PJs, never mind that they're outgrowing them twice a year? Hm
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