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Social Network Analysis (21 Feb 2002)
How do knowledge workers learn? How do they decide what to learn next? What motivates them to share?

These questions are central to the challenges of knowledge management, and yet most corporate portals and online communities are designed in ignorance of their answers.

The truth lies within the social fabric that connects people to people and people to content. Relationships, trust and serendipity play key roles.
Article URL: http://semanticstudios.com/publications/semantics/000006.php

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