Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | about this site An open letter to Jakob Nielsen (16 Mar 2004) Because usability is an aspect of good design and the practice of good design. Not the other way around. I say this because you constantly state in article after article that it is usability that will save the world from bad design. Quite the contrary, it is good design that will save the world from bad design. Usability is one piece of that puzzle, but let’s be clear about what we are talking about. Article URL: http://www.designbyfire.com/000068.html This site is a labour of love built by Chris McEvoy