TUPIS2000 - Notes on Interaction Spaces from UML2000 (20 Dec 2000)
Over time various people have proposed techniques for modeling the users' mental model using object oriented techniques. Coupled to this there has been belief that exposing those models in the interface design may lead to improved understanding and hence better usability.
Article URL: http://www.uidesign.net/2000/conference/TUPISreport.html
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