Metrics for knowledge management and content management (03 Feb 2003)

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Metrics for knowledge management and content management (03 Feb 2003)
This article reviews the benefits of metrics, outlines some commonly used measures, and presents some practical tips and tricks.

It is hoped that this article will further stimulate the current discussions on the use of metrics in the knowledge management and content management communities.

Article URL: http://www.steptwo.com.au/papers/kmc_metrics/index.html

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