Five ways to identify intranet usability issues (14 Jan 2004)

Usability Views Article Details

Five ways to identify intranet usability issues (14 Jan 2004)
Intranet teams should assign part of their workload and budget to improving the usability of the intranet and actively investigate intranet usability issues.

This article provides five techniques to identify likely usability problems in your intranet. Some techniques provide indications about where the main problems lie, others provide concrete evidence. Each technique can be used alone, or in combination to give you a rich picture of usability issues.

Article URL: http://www.steptwo.com.au/papers/kmc_intranetusability/index.html

Read 70 more articles from Step Two sorted by date, popularity, or title.

Next Article: The Behavior Layer

Some of the people who make up the Userati group

This site is a labour of love built by Chris McEvoy