Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | books | about  Public domain (08 Jul 2004) Forms have improved over the years, thanks to a lot of prodding from plain-language campaigns. But they don't seem to be getting smaller: one third of departments' forms are more than four pages long. If you're applying for a welfare benefit, you're likely to be hit with something between 16 and 20 pages. Seven benefit forms are more than 25 pages long. Article URL: http://www.guardian.co.uk/online/story/0,3605,1255876,00.html Read 27 more articles from guardian.co.uk sorted by date, popularity, or title. Next Article: Simply human This site is a labour of love built by Chris McEvoy