Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | books | about  The Wi-Fi west (12 Aug 2004) The journey planner worked well, and the kiosks proved popular, with kids queuing up to send their email. They also allowed residents to interact with the council, to do things like reporting that streetlights weren't working. It was also important to the council that they were socially inclusive: you didn't need to own an expensive portable computer to use an i+Point. Article URL: http://www.guardian.co.uk/online/story/0,3605,1280760,00.html Read 35 more articles from guardian.co.uk sorted by date, popularity, or title. Next Article: A Matter of Styles : Producing Quality CSS in a Team Environment     This site is a labour of love built by Chris McEvoy