Usability Views Article Details
 home | timeline | recent | popular | e-reports | userati | books | about 

Is It Still Craig's List? (02 Sep 2004)
One lesson would be to focus on what's most important to your users and spend the majority of your efforts in focusing on making sure that those important values are preserved in whatever relationships or deals you're contemplating. It's been the Craig's List credo since early on that we're here to provide a public service to our users and that wasn't something that was going to be up for negotiation with anyone. And we were approached by a lot of other entities -- certainly eBay stood out from the crowd by understanding intuitively what's important to our users. They seemed to recognize our mission and philosophy, whereas other entities might not have understood that.
Article URL: http://www.fastcompany.com/magazine/86/craigslist.html

Read 32 more articles from Fast Company sorted by date, popularity, or title.
Next Article: Lou Rosenfeld: IA Heuristics for Search Systems
 RSS 0.91 Subscribe with Bloglines Add to My Yahoo!
Some of the people who make up the Userati group
This site is a labour of love built by Chris McEvoy