The Joy of Usability - by Carolyn Snyder (03 Sep 2004)
Itís a challenging time for the usability profession, no doubt. Many people are still unaware of (or worse, profoundly uninterested in) what we do for a living. The job market, at least in the US, has been tough for usability specialists the past couple years. More insidious but perhaps more deadly, we threaten to tear ourselves apart from within, fighting (albeit politely) over methodologies, certifications, or points of protocol such as whether itís appropriate to have observers in the room during usability tests.
So letís pause for a moment to reconnect with the joy of usability.
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