Usability Horror Stories (03 Dec 2004)
Remember that time your user actually broke down and cried in your usability test? Or the time your user got incredibly stressed out, sweating profusely and exclaimed, "I can't do this!" Well we're curious about your usability horror stories. What's the strangest or most memorable user research you've done, be it a usability test, a user interview or anything similar? Share with us, because misery loves company.
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