Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | books | about  Where Emotional Design Fails (10 Jan 2005) So why am I not happy? The problem is simple: long-ago I touted the virtues of a human-centered design, one that takes real needs of people into account. Yes, people have emotional needs, and aesthetic pleasure is a good thing. But let's take another look at how these new devices add to our aesthetic pleasure: they fail miserably. They are art-centered, prize-centered, object-centered. The one thing they are not is human-centered. Article URL: http://www.jnd.org/dn.mss/where_emotional_desi.html Read 71 more articles from Don Norman sorted by date, popularity, or title. Next Article: "I Hear the Pattern" - Interactive Sonification of Geographical Data Patterns     This site is a labour of love built by Chris McEvoy