Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | books | about  Never Mind the Buzzwords: Intranets for Real Users (16 Feb 2005) Kate Watson from the Nationwide Building Society (UK) will be presenting at the South West Usability Group on 8 March 2005 in Bristol. Company intranets can be complicated affairs. A curious mix of business-critical information and page after page of irrelevant nonsense that someone used to maintain until they left/moved departments/got bored way back in 2001, they can become vast, poorly structured and difficult to manage. There is no shortage of whizzy software that promises to solve all your content and navigation problems, but fancy technology is rarely the answer. By asking users what they really need, you can cut through the gadgets and the gizmos and save some serious time and money in the process. Article URL: http://usability.typepad.com/swug/2005/02/event_never_min.html Read 20 more articles from By Special Request sorted by date, popularity, or title. Next Article: Online Government Services offer few Improvements, says EU     This site is a labour of love built by Chris McEvoy