Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | books | about  Leonard and Swap on 'Deep Smarts' (23 Feb 2005) Another thing that we discovered as we explored this topic was that most of the people who had deep smarts not only had an unusual capability to look at whatever operation they were expert in at a system level view, but also had the ability to dive down into the component parts. And that's not always true of experts. And that ability to fly over something at 30,000 feet and then dive down when needed into the details came from their broad and deep experience. Article URL: http://www.acm.org/ubiquity/interviews/v6i6_leonard.html Read 352 more articles from Ubiquity sorted by date, popularity, or title. Next Article: Media: Gerry McGovern on the Clashing of Cultures     This site is a labour of love built by Chris McEvoy