Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | books | about  Is communications up to running intranet? (27 Feb 2005) To effectively manage the intranet, you need to spend 80 percent of your week out on the floor with staff so that you will develop a deep understanding of their needs. Many communications people live in an ivory tower, fed with the occasional market research report, but rarely touching the masses. That has to change. Article URL: http://www.gerrymcgovern.com/nt/2005/nt_2005_02_28_communications.htm Read 440 more articles from Gerry McGovern sorted by date, popularity, or title. Next Article: Generating and Querying Semantic Web Environments for Photo Libraries  The Web Content Style Guide: An Essential Reference for Online Writers, Editors and Managers by Gerry McGovern  Buy from Amazon .com | .uk | .ca | .fr | .de |  Content Critical: Gaining Competitive Advantage through High-Quality Web Content by Gerry McGovern, Rob Norton  Buy from Amazon .com | .uk | .ca | .fr | .de |     This site is a labour of love built by Chris McEvoy