Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | books | about  Microsoft's Hong-Jiang Zhang: The Process of Product Innovation (03 Mar 2005) For example, in the U.S., you usually don't want to be bothered incessantly with phone calls, you don't want to have a phone follow you all the time and everywhere you go. But in China it's totally the opposite, and so that's one thing that surprised me. Another surprise is that I never expected that when the telecom bubble burst in early 2000 and 2001 it would come back so quickly, but it has. You can almost can see another bubble forming. Article URL: http://www.acm.org/ubiquity/interviews/v6i7_zhang.html Read 352 more articles from Ubiquity sorted by date, popularity, or title. Next Article: More highlights than most     This site is a labour of love built by Chris McEvoy