Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | books | about  Developing a process of Online Music Design and Delivery (10 Nov 2004) In an independent study, Serco Usability Services evaluated the processes surrounding online music stores. The findings are presented here as a set of general guidelines to support those developing or commissioning such processes. Article URL: http://www.usability.serco.com/papers/OMG.pdf Read 9 more articles from Serco Usability sorted by date, popularity, or title. Next Article: Natural Funativity     This site is a labour of love built by Chris McEvoy