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Developing a Process of Online Gaming Registration (01 Oct 2004)
In an independent study, Serco Usability Services evaluated the process of registering to play online gaming. The process was evaluated on the two most popular online games consoles. The findings are presented here as a set of general guidelines to support those developing or commissioning such processes.
Article URL: http://www.usability.serco.com/research/susgames.pdf

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