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Interactive TV And Electronic Programme Guides (01 Aug 2000)
In a programme of independent research, Serco Usability Services evaluated the Electronic Programme Guides (EPGs) used to provide TV listings on the UK digital television platforms - SKY and ONdigital. During the studies, consumers were asked to use the EPGs to plan their TV viewing. These studies reveal important design issues. They are presented here as a set of general guidelines to support those developing or commissioning EPGs on all digital TV platforms.
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