Usability Views Article Details
 home | timeline | recent | popular | e-reports | userati | books | about 

On-line stores (01 Jun 2000)
In a series of independent studies, Serco Usability Services evaluated a range of famous name on-line stores with consumers. This included sites offering items such as: food, consumer electronics, gifts, flowers and books. The studies revealed a number of issues which are important for the design of a successful on-line shop. They are presented here as a set of general guidelines to support those developing or commissioning e-commerce shopping sites.
Article URL: http://www.usability.serco.com/research/susshopguide.pdf

Read 9 more articles from Serco Usability sorted by date, popularity, or title.
Next Article: Social Translucence: An Approach to Designing Systems that Mesh with Social Processes
 RSS 0.91 Subscribe with Bloglines Add to My Yahoo!
Some of the people who make up the Userati group
This site is a labour of love built by Chris McEvoy


Amazon Honor SystemClick Here to PayLearn More