Usability Views Article Details  home | timeline | recent | popular | e-reports | userati | books | about  Technical support for the neighbours (28 Mar 2005) I had a hunch that most people just didn't know how to set up their computers - let alone fix them. So as an experiment I put up a note in my local newsagent's window offering, for a sum, a helping hand. Surprise surprise, my phone has hardly stopped ringing. Article URL: http://news.bbc.co.uk/1/hi/magazine/4387525.stm Read 218 more articles from BBC News sorted by date, popularity, or title. Next Article: It’s Pretty; Pretty Unusable     This site is a labour of love built by Chris McEvoy